Artikel

Meningkatkan mutu perguruan tinggi [PT] melalui kualitas layanan : service quality /

---

Penilaian

---

In the global era, quality is regarded as a tool to gain to competitive advantage. At present, higher education must improve its quality, such as: Service quality, sestem of education, management,etc. In order to get community truth, higher education must improve the quality of assurance, the quality of control, and the quality of improvement. Higher education should continuously evaluate the system of education. According to Parasuraman, to evaluate the higher education can be done by five dimentions of quality. They are: reliability, responsiveness, assurance, empathy, ang tangibles.hety.

---

Ketersediaan

Tidak ada salinan data

Informasi Detail

Judul Seri

-

No. Panggil

J 2X0 Muk

Penerbit

: .,

Deskripsi Fisik

-

Bahasa

ISBN/ISSN

-

Klasifikasi

-

Tipe Isi

-

Tipe Media

-

Tipe Pembawa

-

Edisi

Mukaddimah14, tahun 9, 200361-73

Subjek

Pendidikan

Info Detail Spesifik

-

Pernyataan Tanggungjawab

-

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar